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Consumer Direct Care Network Veterans

TRAINING MATERIALS

Certain training materials are available in Spanish. Look for the 🌐 icon and select your preferred language as Spanish from the top menu to view translated versions.

Account Activation

Understanding the DMC Portal
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DMC Portal Activation 🌐
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DirectMyCare Portal

Attendant Materials
Adding Time in DMC 🌐
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How to Read the Legend 🌐
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Shift Corrections in DMC 🌐
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DMC Portal Navigation 🌐
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Resetting your Password 🌐
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Suspended Shifts
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Accessing Reports 🌐
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Viewing Time Entries in DMC 🌐
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EVV Compliance information
Watch Video
Veteran Materials
DMC Portal Navigation 🌐
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Approving Time 🌐
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Resetting your Password 🌐
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How to Read the Legend 🌐
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Viewing Time Entries in DMC 🌐
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EVV Compliance information
Watch Video

Email

How to Create an Email Address 🌐
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How to Access Secure Email 🌐
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Pay Information

ADP Registration 🌐
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Navigating ADP.com 🌐
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Wisely Card Poster
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Wisely Self Service FAQs
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Wisely Paper Check Information
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Wisely Check Bank Partners Map
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DRCOG Paid Leave FAQ
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Need more help?

Talk to a Team Member

I want to enroll or help my Participant enroll in services.

Review eligibility requirements or contact your local VA office.
Colorado Veteran Services

I want to hire an Attendant/Caregiver.

If you have questions about hiring an Attendant/Caregiver, please call our CDCO team Monday-Friday, 8am-5pm, at 833-494-2710.
Employee Packet Instructions

I want to enroll as an Attendant/ Caregiver.

If you have questions about becoming an Attendant/Caregiver, please call our CDCO team Monday-Friday, 8am-5pm, at 833-494-2710.
Employee Packet Instructions

Will the holidays affect my pay?

Please review the Payroll Calendar for pay periods. Ask your bank about holiday schedules.
Payroll Calendar

When will I be paid/when is my next pay date?

Please review the Payroll Calendar for pay periods.
Payroll Calendar

How can I access my pay stub or W-2? 

Pay stubs, pay history, and W-2s are available on ADP.
ADP Registration Instructions
Log-in to your ADP Account.

Where can I find my paid leave accrual amount? 

Paid leave accrual amount is located on your pay stub, which is available on ADP.
ADP Registration Instructions
Log in to your ADP Account.
Create your own user feedback survey

How does paid leave accrue?

Attendants/Caregivers accrue one hour of paid leave for every 30 hours worked.
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How much paid leave can I earn and use in a year?

Attendants/Caregivers can earn and use up to 48 hours per calendar year.
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I'm a Veteran/Authorized Representative.

I want to enroll or help my Participant enroll in services.
I want to hire an Attendant/Caregiver.
I need a Vendor Payment Request Form.

I'm an Attendant/Caregiver.

I want to enroll as an Attendant/Caregiver.
Will the holidays affect my pay?
When will I be paid/when is my next pay date?
How can I access my pay stub or W-2? 
Where can I find my paid leave accrual amount? 
How much paid leave can I earn and use in a year? 
How does paid leave accrue?

Where can I find Vendor information?

Visit the Vendor section of our Forms page to find Vendor payment information.

Vendor Forms
Leave Feedback